Understand why people are leaving & filter out unsuitable candidates when recruiting.
Assess how you recruit
We start by reviewing how you currently recruit from writing the job description, sourcing candidates, interviewing, communication with candidates, brokering offers, your company’s brand and the businesses strategic objectives
We assess what is working as well as what needs to change to increase your retention and recruitment success.
Profile the job
Review the job that needs doing and how it needs to be done
Profile top performers in the role to understand how the ideal candidate needs to be motivated to do the job
Revise the job description and write a “Performance Motivating” Job Description.
Increase your awareness of how you make decisions, manage and interact with your staff
Learn to recognise how candidates and staff are motivated by the way they speak and act and how to motivate them accordingly.
Exit interviews to increase your retention
Katherine can carry out telephone exit interviews to get an honest assessment of why people are leaving. She successfully helped a call centre reduce their staff turnover by 30% within a 6 month time-frame.