Managing redundancies successfully published article 8 April 2009

The call centre has been directly impacted by the economic slowdown and is going through a bumpy ride.  Jon Snow, editor of Call Centre 101 approached Recrion to write an article for managers in the call centre industry to help them manage downsizing programmes in a positive way.

"Manage redundancies successfully as part of a change programme" was written by Recrion's founder Katherine Wiid.  "In my experience, no matter how often you have to play "the hatchett man" a little refresher on how to do it sensitively always helps".

Recrion's Redundancy Management Service has helped small as well as large organisations to deal with this stressful and legally challenging task with confidence.  For more information on how we have done this, visit our website or call Katherine direct on 01780 484910.